Legal Information

32bet Terms & Conditions — fully in English

Please read these terms before using 32bet. We've written them in plain language so everything is clear — no fine-print traps, no hidden conditions.

Last Updated: January 2026
Fully transparent terms

All 32bet rules are written in Bengali — no complex legal language required to understand them.

Key Terms & Conditions

Key highlights at a glance

Account Registration

To open an account with 32bet, you must be 18 years of age or older. Only one account per person is permitted, and providing accurate information is mandatory.

Deposits & Withdrawals

Minimum deposit is ৳500 and minimum withdrawal is ৳500. Transactions can be made via bKash, Nagad, Rocket, and Upay. Large withdrawals may be held pending KYC verification.

Bonus Terms

Each bonus has its own wagering requirement. A 15x wager applies to the Welcome Bonus and 20x to the Reload Bonus. Withdrawals are not permitted until these requirements are met.

Prohibited Activities

Operating multiple accounts, abusing bonuses, manipulating software, or attempting to gain an unfair advantage by dishonest means is strictly prohibited and may result in account termination.

Responsible Gaming

32bet offers tools such as deposit limits, session limits, and self-exclusion. Any account found to belong to a user under 18 will be closed immediately and deposited funds will not be returned.

Right to Amend Terms

32bet reserves the right to update these terms and conditions at any time. Any changes will be announced on the website. Continued use of the platform will be considered acceptance of the updated terms.

1

General rules and applicability

These terms and conditions apply to all services, games, and transactions on the 32bet platform. By registering with or using 32bet, you are considered to have fully accepted these terms.

32bet operates under an international gaming license. All services provided are compliant with the regulations of the international gaming commission.

32bet's services are intended solely for users in countries where online gaming is legally permitted. Users are solely responsible for understanding and complying with the laws of their own country.

These terms have been provided in Bengali for the convenience of our users. In the event of any linguistic interpretation dispute, the English version shall be considered final.

2

Account Registration & Eligibility

To open an account at 32bet, the following conditions must be met:

  • You must be 18 years of age or older
  • Accurate and genuine personal information must be provided
  • Each individual may operate one account only
  • One mobile number and one payment method may only be linked to one account
  • Your account must not be shared with or used by any third party

32bet reserves the right to verify the information provided at registration. Accounts created with false information may be closed at any time and deposited funds may be forfeited.

Important: Keep your account password and login credentials strictly confidential. If you share them with others, the security of your account is your own responsibility.
3

Deposits, Withdrawals & Payments

All financial transactions at 32bet are processed through bKash, Nagad, Rocket, and Upay. Bank transfer is also available for certain amounts.

Subject Amount / Terms
Minimum deposit ৳500
Maximum deposit (daily) Determined by account tier
Minimum Withdrawal ৳500
Withdrawal processing time 5–20 minutes (varies by tier)
Limits without KYC verification Monthly withdrawal limit up to ৳30,000

Withdrawals are sent only to the payment method registered on your account. Transfers to third-party accounts are not permitted.

Withdrawals cannot be made directly from a bonus balance. Funds become withdrawable only after the wagering requirements for that bonus have been fully met.

There are no processing fees on deposits. Withdrawals are generally fee-free, though the payment provider may apply their own charges.

4

Bonuses & Promotional Offers

All bonus offers at 32bet come with specific terms that should be read before accepting a bonus. Accepting a bonus is considered acceptance of its associated terms.

  • Welcome Bonus: 100% of your first deposit, up to ৳20,000. Wagering requirement: 15x the bonus amount.
  • Reload Bonus: Up to 50% every Thursday, capped at ৳5,000. Wagering requirement: 20x.
  • Cashback Bonus: 5–20% of weekly losses. Wagering 1x.
  • Referral Bonus: 10% of each referral's deposit, credited directly to your wallet. 1x wagering requirement.

The wagering period for bonuses is generally 30 days. If wagering is not completed within this period, the bonus balance will be forfeited — however, your deposited real-money balance will remain.

Any attempt to claim bonuses by creating multiple accounts or providing false information will result in permanent suspension of all accounts and forfeiture of all balances.

Game contribution rates toward bonus wagering vary: slots 100%, Live Casino 10%, Sports Betting 50%.

5

Betting & Gaming Rules

Every game and betting section at 32bet has its own rules, visible when the game loads. The following general rules apply across all sections:

  • Once a bet is confirmed, it cannot be changed or cancelled
  • If a game is interrupted due to a technical error, 32bet will make its decision based on system logs
  • If an event is cancelled in Sports Betting, the stake is refunded
  • If a bet is placed while odds are changing during live betting, the updated odds may apply
  • RNG game outcomes are governed by a third-party certified system

If any dispute arises over the outcome of a bet or game, 32bet will review the relevant game logs and server records to issue a final decision.

For any disputes regarding match results in Sports Betting, the official announcement from the relevant international sports governing body is final.
6

Prohibited Activities

The following activities are strictly prohibited on 32bet. Any evidence of such conduct will result in immediate account closure:

  • Operating multiple accounts or using a family member's account yourself
  • Placing opposing bets (arbing or hedging) to complete bonus wagering requirements
  • Using bots, scripts, or automated software to play games
  • Using the platform for money laundering or concealing the source of illegal funds
  • Credit card chargeback fraud
  • Exploiting game glitches or technical vulnerabilities for an unfair advantage
  • Opening or operating an account using another person's identity
If suspicious activity is detected, 32bet reserves the right to suspend withdrawals and place the account under investigation without prior notice.
7

Account Closure & Suspension Policy

32bet may temporarily or permanently close an account under the following circumstances:

  • If a terms violation is proven
  • If false information is found during KYC verification
  • If participation in prohibited activities is confirmed
  • Upon instruction from a legal authority
  • At the user's own request (self-exclusion)

Users may request account closure at any time. Any eligible balance held in the account will be refunded. Bonus balances are non-refundable.

Permanently closed accounts cannot be reopened. The same individual may not register a new account — doing so is itself considered a violation of these terms.

8

Responsible Gaming Policy

32bet believes gaming is a form of entertainment — not a source of income. We take responsible gaming very seriously.

Responsible gaming tools available at 32bet:

  • Deposit limit: Set your own daily, weekly, or monthly limits
  • Session Limit: Session time limits for gameplay
  • Loss Limit: The maximum amount you can lose within a set time period
  • Self-Exclusion: Temporary account suspension for a period of 24 hours to 6 months
  • Reality Check: Reminders of how long you've been playing after a set period of time
For more details Visit the Responsible Gaming page. If you notice any issues, contact us immediately via live chat.
9

Dispute resolution process

If you have a complaint or dispute, please contact 32bet customer support first. Most issues are resolved within 24 hours.

  • Contact us directly via Live Chat for more details
  • Via Email support@32bet-baji.com Write to us at
  • An initial response will be provided within 48 hours of a complaint being submitted
  • Complex issues are targeted to be resolved within 7 business days

If you are not satisfied with 32bet's decision, you have the right to appeal to the international gaming commission. Malta or Curaçao law will apply to dispute resolution.

10

Terms & Conditions Update Policy

32bet reserves the right to amend any part of these terms at any time. When changes are made:

  • Updated terms will be published on the website along with the effective date
  • For significant changes, you will be notified at your registered email address
  • Continued use of the platform after changes take effect will be considered acceptance of the updated terms

If you do not agree to the updated terms, you may request account closure. Any existing balance (excluding bonuses) will be returned to you.

Last updated: January 2026. No previous version of the terms shall remain in effect.

FAQ

Frequently asked questions about the terms

32bet tournaments and leaderboard events are governed by specific rules outlined in each event's details. The general rules are as follows:

Eligibility: You must have an active and verified account. For events restricted to a specific VIP tier, only members at that tier or above are eligible to participate.

Point Calculation: Leaderboard points are generally calculated based on net bet amount or the number of bets placed on specific games. Bets made using a bonus balance may not count towards points.

Prize distribution: Prizes are automatically credited to your account within 24–48 hours after a tournament ends. Cash prizes generally carry a 1x wagering requirement.

Tiebreaker rules: If two participants are tied on points, the one who reached that score first will be ranked higher.

Right to cancel: 32bet reserves the right to cancel or modify any tournament. In the event of cancellation, any entry fees already paid (if applicable) will be refunded.

KYC stands for Know Your Customer — 32bet conducts this verification process as a requirement of its international license. Without completing KYC, large withdrawals (exceeding ৳30,000 per month) will be put on hold.

When KYC is required: When making a large withdrawal for the first time, or when 32bet directly requests it.

Required Documents:
1. Proof of Identity: A clear photo or scan of your National ID (NID), passport, or driving licence.
2. Proof of address: A utility bill, bank statement, or any government-issued document showing your name and address (issued within the last 3 months).
3. Payment Method Verification: Proof that your name is linked to your bKash/Nagad number.

How to deposit: Send your documents via live chat or to support@32bet-baji.com.

Verification timeframe: Typically 1–3 business days. Verification is completed within this timeframe if all documents are in order, and withdrawal limits are lifted accordingly.

Done reading the terms? Now Join 32bet

All terms are transparent, all rules are in English. Register now and claim your 100% welcome bonus.

No hidden fees Fully in English 18+ only
বাংলা